Listing posts tagged with: case study

77177 Campaign Spotlight: Sundance Film Festival and Finding North

Exciting news today: TakePart and Participant Media just announced their latest mobile campaign – set to go live during the upcoming Sundance Film Festival.

The campaign is in support of TakePart and Participant Media’s latest film, Finding North. In a long line of brilliantly executed activist films, including Inconvenient Truth, The Cove and Waiting For “Superman, Finding North focuses on the impact of hunger in the US. The film details how hunger poses serious economic, social and cultural implications for our nation, and how exactly it can be solved once and for all: the American public just has to decide – as it has in the past – that making healthy food available and affordable is in the country’s best interests.

The film’s mobile call to action, text NORTH to 77177, will be featured just before the film’s end credits. Those that text in will receive personalized stats on hunger in their state, making the film’s widespread message relevant to each specific individual at the local level. The initial call to action will also subscribe participants for ongoing updates, where they will have multiple options and opportunities to take the film’s message a step further and push its ideas into reality.

This interactive, customer lifetime value approach to mobile marketing, similar to successful and meaningful campaigns that Participant Media/TakePart have run in the past, is one of the big reasons why Participant Media and TakePart are such leaders in the space.

Showings at the Sundance Film Festival take place from January 22 to January 28 (seats are filling up fast so hurry to get tickets if you are going to be on location). If you do see the film, or any other examples of effective film making and marketing, we would love to hear from you via the comments below.

22022 Campaign Spotlight: Neebo’s Wanna Vegas Sweepstakes

Special shout out today goes to our friends at Neebo for their “Wanna Vegas?” mobile sweepstakes. We think it’s an excellent example of how to run a meaningful and effective campaign. Here’s a quick rundown of some reasons why:

1) Clear, memorable and relevant Keyword/Short Code Combo

Neebo’s chosen mobile call to action (CTA for short), Text VEGAS2012 to 22022, is extremely effective. The keyword, VEGAS2012, is easy to remember, relevant to the campaign and wont get autoedited by autocorrect. The short code 22022 also is easy to remember, type in on any phone (user error prevention) and repeat to friends (viral benefits). A good litmus test is to imagine a keyword/short code combo being broadcast on the radio, TV, and print without any added confusion. This CTA holds up very well.

2) Effective incentive that’s relevant to the target audience

Effective mobile marketing campaigns require strong incentives. Neebo’s campaign presents an excellent example of an incentive that is not just compelling, but also extremely relevant to the company’s target audience. I mean, what purchaser of textbooks on a college campus wouldn’t be interested in a spring break trip to one of the most fun places in the country (and tell their friends as much)?

3) Dedicated promotion across marketing channels

Neebo’s campaign demonstrates the effectiveness of promoting a campaign across multiple communication channels, with calls to action going out across email, Facebook, Twitter and in-store banners at all 127 off-campus bookstore locations. Making a concerted effort to publish campaigns across a brand’s communication networks instills trust from the audience, maximizes viral potential and ensures significant campaign engagement.

4) Added level of interactivity

As part of the promotion, participants can draw a “Wanna Vegas?” card from card decks at the store. A store associate will then scan the card upon purchase and the purchaser instantly receives a spring break prize (e.g. candy, sunglasses, beach towels, headphones, playing cards, gear, swag, etc.). They are then encouraged to take the card with them and text in to win a trip. This element of interactivity and gamification are excellent best practices for mobile if they can be integrated seamlessly into a campaign. Mobile is an interactive medium where consumers respond positively to compelling interaction points that are relevant to the campaign.

5) Included personalization as part of the marketing process

As part of the promotion, Neebo is using brand agents at stores to go out on and around campuses to provide students with handout CTAs. This personal touch brings the campaign directly to its desired audience, delicately balancing both push and pull marketing tactics.

6) Clear, compelling, easy to digest call to action design 

The CTA for the campaign is clear, easy to read, compelling and artfully designed. This “secret sauce” is a must have for campaigns to see significant success (please see artofthecta.com for more example CTAs to learn from).

Again, hats off to our friends at Neebo for their mobile marketing campaign’s design and execution. If you see other campaigns that strike you as being particularly effective please post them to the comments.

December Art Of The Call To Action Buzz Awards

The Buzz Awards are back! It’s that time again to take a look at the Art Of The Call To Action gallery to see which calls to action are sparking people’s interest. And again, for those who haven’t checked out the Art of the Call To Action, a complete description of the site appears in an earlier blog post.

To refresh your memory, buzz is tracked in the form of “Notes,” which are reposts or likes of each call to action. This means that Notes can denote both positive and negative feedback from the Art of the Call to Action viewers.

Here are the top five calls to action right now according to “buzz”:

  1. Dallas Fort Worth ATM And Guest Services (43 Notes)
  2. MTA Subway Customized Email and Text Service Alerts (30 Notes)
  3. FEMA Facebook SMS Call to Action (26 Notes)
  4. John Deere Online Email and Mobile Sign Up (24 Notes)
  5. eCart $25 Instant Coupon (21 Notes)

What I find interesting about this list is that two transportation-related calls to action occupy the top two spots. Clearly mobile has huge relevancy for travelers who live by that mobile device accompanying them wherever they go.

Stay tuned next month to see which calls to action receive the most buzz, as we had considerable turn around from last month (only John Deere’s online sign up remains from last month’s top five). New calls to action are added to the site every single day.

Be sure to check out artofthecta.com to buzz about your favorite (or least favorite) calls to action. We also encourage you to leave any comments or Thumbs Up/Thumbs Down on those posts which you think are particularly effective or ineffective.

And, as always, if you have or have seen calls to action that you want to see hit the buzz awards, please submit them!

Top 5 Buzzed About Calls To Action From Artofthecta.com

With November coming to a close, it’s time to check in on the buzz rankings from our Art Of The Call To Action gallery. For those who haven’t scoped it out yet, you can find a description of the site here.

Each month we’ll post a list of the top five calls to action, according to buzz in the form of “Notes.” Keep in mind that Notes can represent both good and bad feedback, so the more Notes for a post the more reactions it has received. Hence “buzz.”

Given that this is the inaugural post for Art of the CTA buzz recognition, we wanted to bullet out two months, September and November 2011. Without further ado:

September 2011:

  1. Gamestop Grand Theft Auto Text To Win Sweepstakes (20 Notes)
  2. Austin Capital Metro Transit QR Code For Info (20 Notes)
  3. John Deere Online Sign-up Form To Join Email and SMS List (18 Notes)
  4. KTBC Channel 7 News Text Poll (16 Notes)
  5. AT&T Bracket Town SMS Poll (14 Notes)

November 2011:

  1. Groundhog Day Text Update From Punxsutawney Phil (21 Notes)
  2. Candie’s Britney Spears Text To Win Sweepstakes (15 Notes)
  3. MTA NYC Text For Subway Times (14 Notes)
  4. Forever 21 Times Square Text To Join Mobile Club (11 Notes)
  5. ALS Therapy Development Text To Donate (7 Notes)

Check back at the end of each month for future updates and go to artofthecta.com to buzz about your favorite (or least favorite) calls to action. We also encourage you to leave any comments or Thumbs Up/Thumbs Down on those posts which you think are particularly effective or ineffective.

And, if you have or have seen calls to action that you want to see hit the buzz awards, please submit them!

Government Mobile Marketing Industry Guide

Enormous opportunity exists for government agencies to take advantage of mobile. But tackling this endeavor without a roadmap can be overwhelming.

That’s why we put together our Government Mobile Marketing Quick6 LookBook. It answers three questions:

  1. Why government and mobile?
  2. What examples are out there that government marketers can learn from?
  3. What are best practices for government mobile marketing initiatives?

Click here to download this government mobile marketing guide. For more resources about government mobile marketing, we also encourage you to take a look at Art of the CTA for government-related social and mobile calls to action.

 

Art of the Call To Action

Think for the second about the meaning of the word “art.” On one hand you have “art” in a very graphical sense, as in “This drawing is a beautiful piece of art.” On the other, you have “art” in a philosophical sense, as in “Have you read Sun Tzu’s Art of War.” That said, both meanings overlap considerably. People in art galleries love philosophizing about inner meanings of how eyes move through colors on a wall. It’s not hard to picture military generals describing battlefield memories as if they were painting a canvas. It’s not so much a word with a dual meaning, but a word with one meaning that has multiple tones.

In the mobile marketing world, no where is this more true than a call to action (CTA). To achieve success, you need both a visually pleasing graphical design and a dynamite executed strategy. Creating a successful call to action truly is an “art.”

That’s how Art of the CTA came into being. Throughout our everyday mobile lives, we constantly come across mobile marketing calls to action, enticing us to engage with a brand. Art of the CTA presents all of these in one place, navigable so that we can share best practices, understand ineffective tactics and draw design inspiration from what falls easily and/or harshly on our eyes. The Art of the CTA site is meant for anybody looking to learn, experience – even have fun with mobile marketing.

Here’s a quick user’s guide to the site:

Tags: There are four tags for each call to action: industry,  placement, type, and communication channel. By clicking the more button from the home page, you will reveal additional tags you can use to filter the gallery. This way you can easily drill down on those CTAs that are most important to you.

Comments: for each CTA, there is an overview of what was a strong point and could be improved. These are opinions, meant more to be discussion starters than anything else.

Feedback: By clicking on an individual CTA (for example), you reveal the CTA detail page. From here you can add additional comments, and like/dislike each call to action. Each month these will be checked to see which calls to action are the top user picks.

Archive: By clicking on Archive in the bottom left corner, you can see a completely graphical display of each CTA. From there click on an individual image to see the full detail.

Submit Your Own: through the site, you can actually submit calls to action you find to the gallery. Any digital image of a CTA will work, whether website screen capture, cell phone picture, or whatever is easiest.

Again, the site is artofthecta.com. New calls to action will be added to the gallery each day so check back whenever you are looking for inspiration, ideas, things to avoid or just your call to action fix.

Mobile is a fascinating world filled with art – of both types – and we can all learn from each CTA we come across. So, tell us, what’s your favorite?

Waterfall Mobile And TakePart To Present Award Winning Case Study At Mobile Marketing Association Forum in Los Angeles

Today we would like to congratulate TakePart, Participant Media, and DonorsChoose.org, as the Mobile Marketing Association has named the Waiting For “Superman” campaign as one of four finalists in the Social Impact category for the 2011 MMA Global Mobile Marketing Awards. Winners, including Best Overall Campaign, will be announced on November 17 at the MMA Global Awards Gala in Los Angeles.

Speaking of the MMA Event in Los Angeles, on November 16 Waterfall’s SVP Matt Silk will be presenting the Waiting for “Superman” Case Study along with TakePart’s Director of Digital Campaigns & Community, Wendy Cohen, in a keynote presentation titled: “Waiting For “Superman”: How Mobile Is Helping Change the World.”

For those of you who are going to be in Los Angeles please contact us so that we can meet up. If you are looking for discounted passes, please give us a call and we’ll can help get you one straight away. It should be an amazing event to wind down what’s been a terrific year for mobile marketers.

Again, congrats to all involved for the honor bestowed upon the Waiting For “Superman” campaign (click to read the case study!). We look forward to presenting, finding out the winners and meeting up with those of you in LA in two weeks.

87447 Campaign Spotlight: uShip Enables Payment Code Submit Via SMS

Today we would like to give a shout out to another company (and client) that has found an extremely innovative use for mobile. uShip, the world’s largest and most trusted transportation marketplace, announced that payment codes can now be submitted via text message.

At uShip, shipping customers can choose to pay online using uShip Payments. When they do they receive a payment code that allows a service provider to release payment on delivery.

Now, using SMS, a service provider just needs to submit the payment code to the USHIP short code (87447) to confirm the transaction. It’s a real time and seamless way for service providers to confirm payment while still with the shipper. Now that’s a mobile home run.

Speaking of real time confirmation and home runs, how about this Cardinals Rangers World Series (I mean game 6 WOW) and Bullpen-gate? Surely Tony LaRussa could have benefitted from some sort of real-time, uShip-like functionality that people were picking up his phone call. But would SMS work for managers given the gameday crowds? What about a pager for bullpens? Any other ideas of how mobile might help out?

Mobile Coupons Webinar: How To Extract Maximum ROI From mCoupons

Mobile coupons make perfect sense from a conceptual standpoint. Rather than clipping coupons with scissors, consumers can download coupons onto their mobile phone and access them 24 hours a day, 7 days a week. A powerful idea. Where mobile coupons can get tricky is from a from a strategic perspective. With mCoupon technology ranging from static to dynamic and dynamic verified, it’s imperative brands develop a clear understanding of what’s out there in order to execute campaigns successfully. In this webinar we analyze the mobile coupon ecosystem and develop action items for earning mCoupon ROI. From the Getting It Right In Mobile series.

You can also view the slides of the webinar on Slideshare @ http://www.slideshare.net/msgme.